Legal
Refund Policy
Digital programme purchases
Because memberships and courses grant immediate access to digital learning material, purchases are generally non-refundable once access has been issued.
Duplicate or failed payments
If you were charged twice or a payment failed while the amount was debited, write to our support team with the transaction details and we will process the refund.
Cancelled live events
If a live workshop or offline camp is cancelled by us, you may choose a full refund or a transfer to the next available batch.
How to request
Send refund requests to our support email with your registered mobile number, order ID and reason. We respond within 5 working days.
This page is a starting template. Please review the wording with your legal advisor before publishing.
